Quality Manager

quality manager

quality manager

on-site location: 1515 w 17th st, tempe, az 85281

requirement: must be a us citizen or permanent resident due to itar requirements

classification: full time, exempt

industry: aerospace & defense manufacturing

position overview:

the quality manager leads the quality function for a multisite defense/aerospace manufacturing operation and reports to the site general manager. This role sets quality strategy, ensures compliance with as9100 and applicable nadcaprequirements, drives continuous improvement to reduce the cost of poor quality(copq), and serves as the primary point of contact for customer and supplier quality matters. The quality manager leads a team of quality engineers,inspectors, cmm technicians and programmers, and partners closely with engineering, manufacturing, and production control to support business objectives throughout the site.

this role requires daily on-site presence at our manufacturing facility in tempe, arizona.

responsibilities:

• set and execute the strategic direction for the quality department.
• develop initiatives toreduce the cost of poor quality (copq).
• partner with engineering to reduce the rate of nonconformance reports (ncrs).
• set the tactical direction for the quality engineering and inspection team.
• lead customer quality problem-solving through rcca.
• apply lean tools and statistical analysis to reduce overall inspection burden.

quality systems & department administration

• assign duties, schedule work hours and overtime for quality team, and manage recruiting, hiring,performance reviews, and discipline within the quality department.
• ensure compliance withall customer requirements company-wide.
• maintain as9100dcertification and applicable nadcap requirements.
• review kpi performance data; identify and implement improvement actions.
• serve as primary contact for customer complaints, escapes, and returns through resolution.
• communicate with customers via secure online portals, including concession requests,audits, and rcca responses with objective evidence.
• maintain customer records and metrics for on-time delivery (otd) and quality.
• monitor supplier performance on quality and delivery;
• coordinate supplier quality audits to verify capability and compliance.
• lead supplier ncrresolution and root cause corrective action (rcca) correspondence.
• review purchase order requirements and approve flow-down into supplier templates.
• provide suppliers with performance feedback and identify improvement opportunities.

inspection operations

• direct and coordinate all inspection activities across the site.
• improve first-article turnaround time; track team performance for accountability.
• direct creation of detailed inspection plans, data collection sheets, and first-piece sheets.
• audit inspection reports daily with the quality team.
• coordinate with production control on job prioritization.
• coordinate with engineering, manufacturing, and quality engineering to develop cmmprograms for production parts.
• own the cmm program database and cmm inspection activities.
• knowledge of gd&t
• monitor and continuously improve department procedures, policies, and objectives.
• facilitate root cause corrective action (rcca) for nonconformances.
• identify continual improvement opportunities to prevent recurrence.
• participate in corrective action board meetings and internal ncr reviews on a regular basis.

contract review

• review customer purchase order and contract requirements for quality specifications and requirements.
• review new product introductions, revision changes, and specification updates for requirement impacts.
• flow down requirements into production documents, including job travelers and supplier purchase orders.

qualifications:

• bachelor's degree in mechanical engineering, quality systems management, or equivalent experience.
• minimum 10 years managing a quality department in a defense/aerospace environment.
• in-depth knowledge of precision metal machining and special processes.
• solid understanding ofand experience with quality management systems.
• proven leadership andteam management capability.
• experience with as9100daudits, itar/ear compliance, and faa requirements.
• proficiency withmicrosoft word, excel, and power point.
• experience developing and executing zero-defect plans to reduce copq.
• working knowledge ofpdca methodology and rcca tools (5 whys, 8d).
• must qualify as a u.s.person under itar due to work with export-controlled technical data.

physical requirements:

this role is based in a manufacturing facility and requires regular movement between production…