Supervisor, Hitter's House

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side‑side vehicles, on‑road vehicles with and without off‑road capabilities, off‑road vehicles and trucks, all‑terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network.

Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

The Hitters House Supervisor works under the General Manager's leadership providing support in various operational aspects. This role provides guidance and training to store staff as needed, to ensure the best customer service is delivered and sales targets are met. This role also provides support to the maintenance and management of the batting facility.

• Lead by example ensuring that each guest has an outstanding customer experience by providing a guest friendly environment.

• Handle sales transactions from helping customers with questions and merchandise, to finalizing the sale at the register.

• Maintain solid product knowledge.

• Represent the brand embodying its values in all interactions with customers, and employees.

• Assist with the training and development of staff to help them become part of a motivated sales force.

• Assist in maintaining attractive visual displays and store layouts.

• Assist with the distribution of the team’s daily tasks.

• Collaborate with the General Manager to achieve sales goals and targets.

• Support administrative functions as needed.

• Serve as the primary point of contact for general questions and needs on the sales floor.

• Assist the General Manager with social media content to promote engagement.

• Assist in overseeing day‑to‑day store operations.

• Collaborate with the General Manager in the maintenance of the batting cage area.

• Previous retail experience is preferred.

• Verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Organizational skills and attention to detail.

• Strong problem‑solving skills.

• Strong leadership skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to function well in a high‑paced and at times stressful environment.

• Ability to follow directions.

• Proficient with Microsoft Office Suite or related software.

• High school diploma or GED.

• At least one year of retail experience preferred.

• Baseball knowledge preferred.

• College degree preferred.

• Prolonged periods of standing and walking.

• Must be able to lift up to 15 pounds at times.

This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.

Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.

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