Sales Associate

Job Description

A Retail Associate, or Sales Associate, is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies, and locating items for customers.

Retail Associate duties and responsibilities typically involve helping customers find products, answering questions, and assisting them in deciding which products to buy. Some of the daily responsibilities include:

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing

• 1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
• Ability to work independently and with a team
• Open availability (weekends, holiday seasons)
• Demonstrated timeliness