Retail Assistant Manager - Tempe Store

Full Time Assistant Store Manager - $17.50/hour

Full-time position at Tempe Thrift Store, supporting the Adult Rehabilitation Program.

PH Tempe Store 9
2324 N Scottsdale
Tempe, AZ 85281, USA

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Tempe Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem‑solving and teamwork skills, while contributing to the success of our Program and its participants.

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

• Take an active role and partner with the Store Manager in the day‑to‑day operation of the store.
• Handle all day‑to‑day store operations in the absence of the Store Manager.
• Provide coaching, training, and development to Store Employees.
• Maintain Customer/Donor relations, resolve complaints and ensure service is quick and efficient.
• Communicate personnel issues to Management; issue disciplinary warnings, conference reports, employee evaluations and goals.
• Ensure store is maintained at ARC Merchandising Standards and inventory levels are adequate.
• Oversee Back Room Processing and ensure Material Handlers achieve daily processing goals.
• Ensure adequate change, safeguard cash, and bank receipts per ARCC policy.
• Assist Store Manager in establishing safety measures consistent with ARC policy and regulations.
• Implement loss prevention measures.
• Perform other duties as assigned by Management, Retail Directors and Command Administration.

• High School diploma/GED or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience.
• Accurate handling of POS/Cash Register operations and cash transactions.
• Valid Driver’s license with proof of insurance.
• Pass background check including Criminal History and Sex Offender Registry.
• Effective communication with management, staff, customers, and donors.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
• Ability to grasp, push, pull objects such as files, clothing carts, merchandise carts, rolling racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
• Ability to move product up to 50 lbs.
• Ability to perform repetitive motion tasks.
• Perform duties with or without reasonable accommodation.

Store operates 7 days per week. Work schedules are determined by Management and must be flexible to ensure adequate coverage. Full-time associates may work any full-time shift including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations related to COVID-19 safety measures, including mandatory vaccination if required. Exemptions may be considered for religious or medical grounds when available.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.