Store Manager - Perry Ellis

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The company, through its wholly owned subsidiaries, owns and licenses more than 40 nationally and internationally recognized brands, including Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The company enhances its roster by licensing trademarks from third parties, including Nike® for swimwear, Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

A store manager is responsible for overseeing the daily operations of a store, ensuring it runs smoothly and effectively. They direct activities required to achieve or exceed goals, including sales and profit objectives, customer service, human resources (development and retention of the team), payroll and operating expenses, loss prevention, and merchandise presentation.

• Achieves excellent scores on secret shopper reports.
• Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.

• Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
• Achieves store financial objectives in areas such as sales goals, comparable store increases, sales per square foot, expense control, units per transaction, payroll percent, and shrinkage.
• Educates the store team on reports, analysis of business trends, and inventory opportunities.
• Analyzes business reports consistently and develops strategies to maximize financial performance.

• Prioritizes workflow through successful planning and time management.
• Maintains appropriate staffing levels based on business trends and payroll guidelines.
• Understands and complies with all company policies, procedures and operations.
• Responsible for maintenance of the physical appearance and cleanliness of the store.
• Recognizes problems, analyzes causes, and generates alternatives and solutions.
• Maintains compliance of all company‑assigned training.
• Demonstrates ability to convey company expectations.
• Responsible for the protection of company assets (inventory, cash, store fixtures and other property).
• Communicates all loss prevention occurrences to the District Manager, Market Manager, when applicable, and Loss Prevention Manager.
• Practices excellent customer service at all times to prevent possible theft.
• Reviews and audits store processes, transactions and paperwork to ensure compliance with company policies and procedures.
• Supervises, leads, and motivates staff members.

• Ensures execution of all pricing strategies to achieve gross margin.
• Ensures the store is merchandised according to visual guidelines and holds teams accountable to company visual standards.
• Communicates store inventory opportunities to the District Manager or Market Manager when applicable.
• Ensures and participates in timely planning and execution of store planograms.
• Ensures the store team can clearly understand the company’s brand position.
• Ensures replenishment of merchandise on the selling floor as needed.
• Instructs and participates in visual merchandising standards and directives set forth by the company.

• Ensures all PEI customer service standards are being met and modeled.
• Adheres to human resources standards following general practices.
• Recruits, selects, hires and develops diverse talent for the store.
• Fills open positions with qualified candidates utilizing 30 days as a goal and maintaining a talent pool.
• Assesses, develops, educates, mentors and provides timely feedback and coaching on a regular and consistent basis.
• Holds the store team accountable for achieving store results.
• Manages conflict.
• Empowers and involves the team in decision making while guiding the process.
• Receptive to feedback and fosters dialogue around solutions.
• Leads by taking calculated risk and manages through change and adversity.
• Maintains confidentiality and meets own commitments.
• Ensures all store associates adhere to federal,…