Retail Associate Manager

Address: 7510 South Priest Drive, Tempe, AZ, 85283, US

Schedule:

Full time

Job Type: Permanent

Title: Retail Associate Manager

Location: Tempe, AZ

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T‑Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM).

• Primary point of contact for the retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to recruit top talent, and coach and develop existing team members to build a high‑performing team.
• Coach and inspire with integrity to guide the sales team on best practices to attain monthly goals.
• Actively participate in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with the RSM to execute local store marketing initiatives to solicit new business.
• Manage back‑end processes and execution of customer‑facing initiatives to ensure the store is always in compliance with T‑Mobile and internal audit standards.
• Ensure the maintenance of store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Be responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

• High School Diploma or GED required.
• Ability to work a flexible schedule including nights, weekends and holidays.
• 1–2 years of management experience in retail or another customer‑focused environment.
• Willingness and ability to relocate to any store within the assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem‑solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

• Competitive paid time‑off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID‑19.