Freight Brokerage Carrier Sales Representative

Job Description :

The Freight Brokerage Carrier Sales Representative will be responsible for sourcing transportation providers and providing tracking updates as needed to support customer requests. Develop a carrier coverage strategy and have full autonomy for supporting a customer's truckload & LTL coverage needs. Directly engage with Account Executives, Shipment Management Associates (SMA) and Business Development Managers as needed to build a network of service providers that allows them the ability to foster an effective carrier network to support any and all freight transportation needs that a customer desires.

• Tender accept/reject loads, create loads, set appointments, dispatch loads, track and trace loads, root cause problem solve issues, and resolve/communicate to carrier and/or customer as appropriate.
• Identify and develop relationships with transportation providers to ensure adequate coverage and maximize penetration of customer freight portfolio through soliciting capacity.
• Manage day-to-day planning and scheduling of coverage for loads to ensure all customer's needs are met within the agreed upon time period.
• Schedule and dispatch while ensuring compliance with Federal, State and Local regulations and timely updating of load statuses to the TMS.
• Maintain a positive employee-related climate and a customer satisfaction index at a world-class level while being available 24/7/365 for responsibilities.
• Continuously improve all segments of the business.
• Perform other duties as assigned.

• Ability to represent the company with external constituents.
• Represent Ryder Shipment Management Services professionally to internal and external parties.
• Ability to build strong customer relationships.
• Demonstrated customer service capabilities.
• Direct customer interface on all customer related issues.
• Effective leadership skills.
• Strong verbal and written communication skills.
• Ability to work independently and as a member of a team.
• Demonstrates problem solving skills.
• Ability to create and maintain professional relationships within all levels of the organization.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Competitive nature and drive to contribute to winning culture.
• Effective negotiation skills.
• Detail oriented with excellent follow-up practices.
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality (advanced required).
• Knowledge and support of RIL policies and procedures (advanced required).
• Demonstrated PC skills in MS Access, Excel, Word; clear understanding of SMS legacy system (intermediate required).
• Understanding of assigned customer, customer product and distribution requirements (intermediate required).

• H.S. diploma/GED required.
• Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field.
• Three (3) years or more business experience required.
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality (advanced required).
• Knowledge and support of RIL policies and procedures (advanced required).
• Demonstrated PC skills in MS Access, Excel, Word; clear understanding of SMS legacy system (intermediate required).
• Understanding of assigned customer, customer product and distribution requirements (intermediate required).

Position is salaried with a pay range of $50,000 to $55,000. The candidate may be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on performance.

Ryder offers comprehensive health and welfare benefits to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.