Inside Sales Specialist

Job Description:

Purpose of the Job:

The Inside Sales Specialist (ISS) is responsible for building and maintaining relationships with existing and potential customers, as well as working closely with production to achieve financial growth and profitability.

Essential Functions:

Make sales development calls to existing and potential customers

Establish and maintain business relationships with customers; work closely with suppliers and customers to better understand and meet their individual needs and requirements

Responsible for responding to and managing customer related issues including customer scheduled orders, expedites, corrective actions, and finished good design changes

Learn and promote company products and services

Provide feedback to management and Marketing regarding customer needs and concerns

Maintain detailed customer contact information and related daily sales activities within SAP, to include Pricing analysis to ensure price increases are passed on.

Maintain customer contact information for lead generation purposes

Review account activities (calls/e-mail/mailings/fax) frequency to ensure accounts are actively managed and reflect changing customer and company needs

Strategize with team members on ways to improve sales figures and identify the benefits of products and services for the customer

Qualifications to Meet

Minimum Requirements:

Associate’s Degree in Business Administration or equivalent education

Minimum of two years sales experience (inside, field, tele sales)
Ability to work in a team environment and fulfill objectives with minimal direct supervision

Excellent communication and relationship building skills

Strong verbal and written skills

Excellent analytical skills

Detail oriented and ability to multi-task Innovative, proactive, and self-directed

Ability to focus on goals and develop a work plan that produces desired results

Proficient in Microsoft OfficeSAP business software experience is a plus

This job description is not intended to be an exhaustive list of all requirements and responsibilities and as such, is subject to change without notice based on the needs of the business and/or department.

EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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