New Home Counselor

Overview

The New Home Counselor supports our Oakwood Communities in the Arizona market.

• Lead prospective buyers through a planned roadmap presentation and virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites.
• Satisfy buyer questions, overcome objections, and secure sales contracts.
• Responsible for overall buyer satisfaction through regular follow-up and follow-through.
• Participate in community team activities.
• Address homeowner/buyer concerns throughout the entire process.
• Self‑prospecting (realtors & referrals).
• Daily focus and reporting on key success drivers resulting in closing the sale and writing the contract.
• Dedicating and embracing new technologies, specifically the Hub Spot CRM system and other tools.

• Exceptional customer service and communication skills.
• Self‑starter and self‑motivated.
• Exceptional sales skills.
• Experience in single‑family residential or related field beneficial but not required.
• Detail‑oriented and able to multi‑task.
• Effective at prioritizing.
• Proficiency in MS Office – Word, Excel, Outlook.
• Good verbal and written communication skills, including the ability to communicate with internal and external customers.
• Ability to follow defined business processes and align with the company’s corporate culture.
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Team player and can sell strategically with a partner.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual in‑person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, and speak clearly.

• Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP.
• Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave.
• Home purchase discount.
• Tuition Reimbursement.
• Expected Salary: $30,000 annual salary – This position is eligible for additional sales commission.

All benefits are subject to qualification and hire dates.

NOTE:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older.

Exemption Justification:
Exempt.

Business Unit:
Oakwood Homes