Sales Associate

Overview

At One Main, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services One Main offers by listening and understanding their financial situation in a call center environment.

• Reach out to customers via outbound calls or respond to inbound calls from potential customers.
• Process applications for multiple personal lending products.
• Implement key strategies to drive growth while demonstrating exemplary customer service standards and a high level of energy to exceed goals.
• Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
• Maintain awareness of company policies and procedures, federal/state laws, and provide guidance to other team members to ensure compliance.
• Actively market and sell One Main lending products and services, demonstrating strong collaborative skills within a team environment.

• High School Diploma or GED.
• Strong knowledge of One Main’s personal lending products.

• 2 or more years of experience in inside sales, customer service, retail, or a call center environment.
• Basic understanding of credit or personal finance concepts.
• Bilingual in Spanish/English.

Hours of Operation:
Mon-Thu 8:00 AM-8:00 PM;
Fri 8:00 AM-7:00 PM;
Sat 8:00 AM-12:00 PM. The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday, and some extended hours at the end of each month.

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days’ vacation per year, prorated based on start date).
• Paid sick leave as determined by state or local ordinance (prorated based on start date).
• 11 paid holidays (4 floating holidays, prorated based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).

One Main Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.