Sales Development Representative II

Dialpad is an AI‑native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform. We are looking for a Sales Development Representative II to help grow our customer base in the Tempe, US territory.

• Build prospect lists, manage pipeline, and maintain in-depth knowledge of Dialpad products.
• Collaborate with Account Executives to develop prospecting strategies and vertical campaigns unique to the territory.
• Create net new prospecting lists for target accounts and key decision‑makers.
• Reach prospects using all communication channels (phone, email, social media).
• Make 50+ outbound calls per day and follow up via email.
• Consistently meet or exceed quota of sales‑qualified opportunities.
• Implement sales methodologies such as SPICED and BANT.
• Use sales tools – Salesforce, Zoom Info, Outreach, Sales Navigator, and Dialpad.
• Partner with manager, peers, and Account Executives to improve messaging, processes, and daily activities.

• 1+ year of experience in a Sales Development or similar customer‑facing role.
• High motivation, commitment to success, and strong organizational skills.
• Excellent verbal and written communication skills.
• Curiosity, resourcefulness, and willingness to learn new tools and methodologies.

• Scrappy
  , Curious
  , Optimistic
  , Persistent
  , and Empathetic – the core traits we value at Dialpad.

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.