Sales Associate

If you are a strategic thinker, passionate about delivering solutions to clients, and have experience in business development within Payments, you have found the right team.

As a Payments Sales Sr Associate in the Branch, Digital, Partner channel you will be working in a fast-paced environment and will be responsible for meeting monthly and annual production goals by selling a suite of Chase Payment Solutions products and services to our current and prospective clients via multiple ways of communication.

The Small & Medium-Sized Business Organization (SMB Payments) is part of global JPMorgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.

Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.

• Cultivate new business opportunities from inbound generated lead sources, partner referrals, branch referrals and marketing programs
• Identify and self-source client opportunities through building and utilizing referral networks and centers of influence to independently identify and pursue potential new business clients
• Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase
• Executing a short sales cycle with a high velocity of leads
• Communicating both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.)to evaluate needs and propose solutions from our payment solution portfolio
• Conducts calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
• Completes analysis to competitively identify and price Chase products and services for profitability. Maintains detailed and accurate electronic sales records and prepares sales reports as required
• Negotiates leveraging customized pricing models with clients to close business
• Works with internal partners to ensure successful implementation, product ramp-up
• Protects the firm by following sound risk management protocols and adhering to regulatory requirements.
• Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

• Strong knowledge of the merchant services industry, products and services and diverse types of businesses, industries, markets, financial and economic concepts
• Excellent communication skills both verbally and in writing with individuals at all levels, internally and externally. Highly proficient in MS Office tools including Outlook, Excel, Word, PowerPoint and AI tools
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm.
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives and follow through with commitments