Threat Management Senior Associate - Workplace Violence

Global Security protects the firm’s employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, crisis management, ATM, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre‑employment screening, security operations globally, fraud investigations, and cyber security.

As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross‑functional partners as required. You will utilize your strong technical skills to help enhance the global team’s risk and control initiatives. You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs.

Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continuous monitoring, and regular reviews of persons of concern.

• Investigate, assess, and mitigate workplace violence incidents impacting the firm’s employees, ensuring a safe and secure environment across all lines of business.
• Conduct comprehensive threat assessments, collaborating with cross‑functional partners such as Employee Relations, Employee Assistance Program, Legal, etc.
• Actively respond, manage, and maintain cases of all case‑types, including report writing, case briefing, and record retention.
• Conduct information gathering interviews and provide assessments as required.
• Provide program support for other GS/TM partners (Global Intelligence, Insider Risk, etc.) ensuring a holistic Threat Management approach.
• Serve as liaison support for cross‑functional partners.
• Provide case support for peer Threat Associates/Managers as needed and based on caseload/on‑call support.
• Support the development of best practice documents and standard response protocols.
• Utilize internal databases to execute long‑term monitoring of persons of concern.
• Support data integrity, TM case metrics, and trends analysis.
• Leverage technical skills (Microsoft Office suite, Service Now, ArcGIS, Sales Force, Pega, Tableau, Power BI, etc.) to enhance team operational excellence.

• 3+ years’ experience in threat management, law enforcement, intelligence analysis, and/or corporate security.
• BA or BS degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience.
• Proficiency in MS Office suite.
• Ability to think quickly and make decisions while under pressure.
• Ability to work within a team environment and achieve buy‑in from stakeholders.
• Strong communication skills.
• Strong organization skills.
• Available to travel 10%.
• Able to work extended hours to include nights, weekends, and on‑call as needed.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best‑in‑class talent and client collaboration.

Teams are responsible for developing safety policies and procedures, customer safety, pre‑employment screening, fraud investigations and security operations on a global basis.