Service Technician - Centrifugal

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Centrifugal Service Technician

Phoenix, AZ

The Centrifugal Service Technician - Compression Technologies and Services serves customers by installing, troubleshooting, repairing and maintaining our centrifugal compressor product lines including Centac and Turbo Air models, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

• Provide technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer's requirement.
• Read wiring schematics and diagrams for equipment, research complex technical issues, and find/implement solutions.
• Document service and installation activities by completing work orders for each job, performing maintenance checklists, and maintaining daily time sheets.
• Maintain rapport with customers by suggesting improved methods and techniques and recommending system improvements, increasing awareness of Ingersoll Rand products, services, and solutions.
• Conduct safety assessments of a continuously changing work environment; ensure proper operation of compressed air equipment by completing preventative maintenance requirements and 47‑point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.
• Work with Service Coordinator and operations teams on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Explain practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
• Conduct basic vibration and air quality troubleshooting.

• 3+ years' of centrifugal compressor experience.
• High school diploma or equivalent required.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

• Operating knowledge of Microsoft Office software and other basic computer usage, proficiency with handheld computer (e.g., smartphone, iPad) and network bases.
• Excellent verbal/written communication skills and customer service skills including conflict resolution, communication, negotiation, etc.
• Ability to work in diverse conditions including chemical equipment rooms with exposure to noisy operating equipment, extreme weather, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
• High physical requirement: regular use of hands, fingers, walking, stooping, kneeling; lifting and moving weight limits in line with safety policy.

• Daily travel to customer sites, occasional overtime, and occasional overnight stays required.

Ingersoll Rand offers a comprehensive benefits package that includes health care options such as medical, prescription, dental, and vision coverage, as well as wellness programs. Additional benefits include life insurance, a robust 401(k) plan, paid time off, and employee stock grant.