Service Technician; in Tempe

Job Title

Service Technician

Community Manager

No

BH is a people‑first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH manages over 100,000 units, employs over 2,800 people, owns its processes in‑house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennia ls,” and “Best Workplaces for .”

Powered by innovation and a can‑do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

As the Service Technician, you will oversee physical assets and ensure customer satisfaction. The position involves diagnosing problems, performing general repairs, supporting apartment make‑readies, preventive maintenance, and construction or rehabilitation projects. You will represent the company professionally and contribute to service quality for internal and external customers.

• Use industry‑specific technology to ensure all repairs and replacements are completed timely, restoring units to move‑in ready condition within company standards.
• Complete maintenance requests, replacements, and upkeep within company standards, including exterior grounds and common areas, troubleshooting HVAC, and assisting with make readies.
• Identify and correct hazardous community conditions and report hazards to the Community Manager and Service Manager.
• Ensure preventive maintenance programs are followed and documented per BH program guidelines.
• Maintain and secure all property‑issued tools.
• Post notices to vacate and other community communications, if applicable.
• Share on‑call responsibilities, including inclement weather conditions, with the maintenance team and respond to requests per company standards.
• Other duties as assigned.
• Understand and comply with OSHA and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives, and systems regarding maintenance.

• Six months to one‑year general maintenance and safety experience.
• Basic computer skills/knowledge to perform job functions.
• Ability to perform manual, task‑oriented work under direct supervision.
• High School or GED is a plus.
• Working knowledge of HVAC.
• Requirement to provide your own industry‑specific hand tools.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body. Continual movement including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reach overhead.
• Operation of a motor vehicle on site, if applicable.
• Exposure to all weather conditions.

Seniority Level: Experienced

Industry: Property Management

Employment Type:

Full‑Time

Location:

Onsite

Work Schedule:

Monday‑Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including on‑call and/or participate in a rotating on‑call schedule as needed to meet business needs.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our diversity, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple U.S. geographic markets. Pay is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience.