Driver, Non-CDL; WO- Phoenix Branch

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL).

This position reports to the Warehouse Operations Manager.

• Driving, Delivery, and Pick-up:
  Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs, maintain set routes and schedules as directed by supervisor to meet customer expectations, load and unload vehicles, review orders for accuracy during delivery and pickup to ensure all items are accounted for, ensure contents are properly secured inside the truck to prevent breakage or damage, obey all applicable traffic laws and drive according to weather/road conditions, and complete a manual and/or electronic log book as assigned.
• Customer Service:
  Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers, maintain a positive relationship with all clients through effective communication and interaction, and ensure consistent communication with Dispatcher on an as-needed basis.
• Equipment Handling:
  Assist hotel and warehouse team with pulling, receiving, and transportation of equipment, participate in annual physical inventory process, perform quality control and equipment staging in warehouse as directed, ensure all equipment is picked up and/or delivered on site (driver’s not allowed to leave trucks).
• Vehicle Maintenance:
  Work with dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments, maintain good overall appearance of vehicles and keep them clean and free of debris, perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip, maintain and replenish all vehicle fluids as needed (e.g., wiper fluid, DEF, etc.),
  
  identify mechanical maintenance needs as they occur, and report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

• High School Diploma / GED
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
• Valid Driver's License with a minimum of 2 years driving experience and clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of teamwork with customers, peers, and managers
• General competencies in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
• Ownership, hospitality, professionalism, responsiveness, safety conscience, accountability, trust, effective communication, and action orientation

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 6‑8 hrs per day;
Standing: 2‑3 hrs per day;
Walking: 0‑1 hr per day;
Stooping: 0‑1 hr per day;
Crawling: 0‑1 hr per day;
Kneeling: 0‑1 hr per day;
Bending: 0‑1 hr per day;
Reaching above your head: 0‑1 hr per day;
Climbing: 0‑1 hr per day;
Grasping: 0‑1 hr per day;
Lifting 0‑15 lbs frequently; 16‑50 lbs frequently; 51‑100 lbs never;
Over 100 lbs never;
Carrying 0‑15 lbs frequently; 16‑50 lbs occasionally; 51‑100 lbs never;
Over 100 lbs never;
Auditory/visual close vision continuously; distance vision frequently; color vision continuously; peripheral vision occasionally; depth perception occasionally; hearing continuously;…