Team Lead, Customer Service​/HelpDesk

Team Lead page is loaded## Team Lead locations:
Temple, TXtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
REQ 100054
** Job Type:
** Regular
*
* Work Location:

** Walmart 746 - Temple, TX 76502
** Overview:
** Need JBD
*
* Job Description:

*** Courteously welcome customers, offer assistance, assess needs and suggests products
* Meet or exceed personal sales goals on a monthly basis
* Train team members
* Assist team members with closing sales
* Overall team production
* Professionally resolve customer complaints; escalate as appropriate
* Client deposit follow-up
* Ensure compliance with Company policy and procedures
* Accurately submit work schedules to Manager for approval
* Accurately track inventory receipt and count as appropriate
* Responsible for accurately tracking and communicating all activity to Retail Operations
* Perform all other duties as assigned
** Performance Measurements:
*** Meet established monthly/weekly personal and team sales quota/goals
* Customer/client satisfaction based on rejection percentage and substantiated complaints
*
* Qualifications:

*** High School Diploma or GED required
* Demonstrated long-term excellent sales performance
* Excellent communications, presentation, interpersonal and problem-solving skills
* Impeccable integrity and commitment to customer satisfaction
* Ability to multi-task in a fast-paced, team environment
* Must be available to work evenings, weekends, and holidays as needed
* Able to work autonomously with excellent time management skills
** What You Can Expect From 2020 Companies
** We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

** 2020’s Commitment
** We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
** WHO WE ARE
** 2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.
** WHAT WE DO
** Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.

Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.
** WHERE WE DO IT
** We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals.

From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.
** HOW DO WE DO IT
** To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We…