Branch Market Leader

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Regular Full-Time Belton/Temple, Temple, TX, US

4 days ago Requisition

Are you energized by developing people, creating consistency across teams, and helping build something that grows? As Horizon continues to expand across Central Texas, we are seeking a Branch Market Leader to support our branch teams, strengthen operational excellence, and help establish Horizon’s presence in both existing and emerging markets.

This role serves as a leader of leaders—partnering with Branch Operations Officers and branch teams to create alignment, support execution, and deliver exceptional customer and employee experiences. You’ll help connect strategy to day-to-day operations while building relationships across the Bank and within the communities we serve.

The Branch Market Leader is a collaborative, visible, and adaptable leader who enjoys developing others, solving problems, and helping teams navigate growth and change.

This is an in-person leadership role based in Central Texas.

Leadership & Team Development

• Lead, coach, and support Branch Operations Officers across the Central Texas market.
• Develop leaders by providing feedback, guidance, and growth opportunities.
• Create alignment and consistency while empowering local decision-making.
• Reinforce accountability while fostering a positive and engaging team culture.
• Support succession planning and leadership development efforts.

Branch Operations & Market Execution

• Partner with branch teams to drive operational excellence and exceptional customer experiences.
• Support execution of market initiatives and new branch readiness activities.
• Monitor performance trends and identify opportunities for improvement.
• Help ensure operational consistency across locations.
• Partner with internal teams to remove obstacles and improve execution.

Community & Relationship Building

• Represent Horizon in local communities and help strengthen market presence.
• Build and maintain relationships internally and externally.
• Support efforts to introduce Horizon into new and growing markets.
• Partner across departments to identify opportunities that strengthen customer relationships.
• Translate priorities into action and support teams through periods of growth and change.
• Influence outcomes through relationships, communication, and trust.
• Balance operational priorities while maintaining flexibility and perspective.
• Help create connection across branches and teams.

Other duties as assigned and/or taken on.

We are searching for professionals who demonstrate a strong service mindset, accountability, and commitment to teamwork.

Required:

• Bachelor’s degree or equivalent leadership experience.
• 5+ years of leadership experience in branch banking, retail banking operations, financial services, or a similar customer-focused environment.
• Experience leading teams and developing employees through coaching, accountability, and feedback.
• Demonstrated ability to influence outcomes and build relationships across teams.
• Strong verbal and written communication skills
• Ability to manage multiple priorities and navigate change effectively.
• Proven organizational and execution skills with attention to detail.
• Ability to travel throughout the Central Texas market as needed.

Preferred:

• Experience leading leaders or supporting multiple locations.
• Experience with branch operations, retail banking strategy, or market leadership.
• Community involvement, networking, or business development experience.
• Experience supporting growth initiatives, expansion efforts, or organizational change.
• Demonstrated ability to create consistency while empowering local decision-making.

We’re not just your ordinary bank - we have something special here  charter dates back to 1905, giving us over a century of experience serving Central Texas. We pride ourselves on creating lifelong customer relationships and business partnerships and have a reputation for an unwavering commitment to our teams, our communities, and our customers.

Thanks to our…