Support Services Program Manager
Job in
Temple, Bell County, Texas, 76508, USA
Listed on 2026-06-28
Listing for:
City of Temple
Full Time
position Listed on 2026-06-28
Job specializations:
-
Management
Healthcare Management, Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Summary
Support Services Program Manager is responsible for programs, initiatives, & administrative operations for the Utilities Department. This leadership role provides expert professional & strategic support to the Department Director and Assistant Directors on complex, sensitive, & confidential operational, financial, & policy matters
Essential Duties and Responsibilities
- Develops & manages research projects and operational assessments for the Field Operations, Water Treatment, and Environmental Programs Departments
- Manages initiatives and special projects
- Develops policies, procedures, and performance standards for operations & services
- Analyzes metrics and assesses the effectiveness of developing programs
- Recommends new or revised programs, policies, and procedures
- Updates the Department Director and Assistant Directors on matters requiring attention and recommends courses of action
- Plans and facilitates executive-level meetings, establishing agendas, guiding discussion toward decisions, and ensuring monitors follow-through on action items
- Prepares presentations, memos, & reports
- Prepares annual budgets and budget forecasting
- Develops and implements complex projects and programs
- Manages obtaining and / or continuing reaccreditation with the AWWA and APWA
- Liaises with staff, committees, boards, etc. and represents the department at events and activities
- Manages support staff, fostering a team environment among Utilities departments
- Acts as interim Compliance Coordinator, Fleet Coordinator, Communications Coordinator, and Strategic Programs Coordinator if positions are vacant
- Follows City policies, procedures, and safety guidelines
- Performs other duties as assigned
- Combination of education and experience equivalent to a Bachelor's Degree in Environmental Science, Business Administration, or a related field
- Four (4) years of experience in public works, program compliance, initiatives or related field
- Two (2) years of supervisory experience
- Valid driver's license
- TCEQ D Water & Wastewater licenses or ability to obtain within one (1) year of employment
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