Store Manager - Temple, TX

Job Summary

Coordinates activities in the store to ensure that all goals and deadlines are communicated and met. Provides leadership to all store management in planning, organization, control, and management at the store level. Manages the overall daily operations of a store, including the hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Manages achievement of store objectives.

Ensures completion of accounting and paperwork, associated cash receipts and prices and conducts physical inventories.

This opportunity is for our location in Temple, TX.

• Effectively manage and direct the activities of the retail store to achieve optimal results.
• Approve supply expenditures.
• Manage and approve store expenses within budget.
• Prepare and review the leadership team schedule using the electronic scheduling system.
• Approve schedule changes for all employees; maintain the leadership team’s schedules while following store operational, compliance, and budgetary guidelines and store policy and governmental regulations.
• Perform store opening and closing activities, including financial processes and delegation of job duties schedule.
• Recruit, select, and onboard team members; assist in recruiting, selecting, evaluating, counseling, and training of retail associates (regular and seasonal), as needed in the absence of Assistant Store Manager.
• Address guest concerns that could not be effectively addressed by another member of the leadership team or sales associate. Ensure the leadership team is adequately trained to address guest concerns quickly and appropriately. Resolve guest issues effectively.
• Manage inventory processes including inventory cycle counting, inventory adjustments, and shipping and receiving of merchandise following processes and guidelines. Notify the appropriate Manager when inventory issues are discovered.
• Monitor compliance with company policies and report violations of those policies to the appropriate department charged with overseeing that policy.
• Delegate duties and areas of responsibilities to the team.
• Develop action plans to ensure compliance with directed changes (visual, inventory policy, etc.).
• Plan and conduct regularly scheduled store meetings.
• Manage the annual inventory process.
• Develop and conduct performance evaluations for the team in accordance with the appropriate evaluation schedule and compensation guidelines. Take the necessary steps to address employee performance issues quickly and consistently. Approve performance evaluations for associates.
• Regularly communicate goals and objectives, sales plans and performance metrics results with all associates. Monitor results to verify that goals are met and/or exceeded. Provide leadership and training to the team in all areas of responsibility with emphasis on leadership skills, goal attainment, employee relations, customer service, product knowledge, visual merchandising and store operation procedures.
• Keep Manager informed of product, guest or personnel issues.
• Monitor product trends and changes in retail and communicate to the manager.
• Process employee purchases and if needed, monitor returns in accordance with retail policies; approve guest returns.
• Consistently demonstrate strong written and verbal communication skills; strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast‑paced environment.
• Assume duties of Assistant Manager in the absence of the position.
• Build and maintain effective relationships with internal and external stakeholders.
• Collaborate with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.

• Associate’s Degree in a related field and three years of retail management experience or equivalent education/experience.
• Knowledge of budgeting, inventory control and visual presentation techniques.
• Ability to direct the activities of the retail store to achieve optimal results.

• Ability to consistently maintain a driving record that meets insurance company requirements.
• Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning regular employment.