Plumbing Adviser

About the Role

Benjamin Franklin Plumbing of Temple, TX is looking for a knowledgeable and customer-focused Plumbing Adviser to join our growing team! In this role, you'll be the trusted expert helping customers find the right plumbing solutions for their homes and businesses. If you're passionate about plumbing and love building relationships, this is the opportunity for you.

• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Paid time off
• Profit sharing

• Consult with residential and commercial customers to assess plumbing needs and recommend appropriate solutions
• Provide accurate estimates and explain service options, pricing, and timelines clearly
• Collaborate with plumbing technicians to ensure seamless service delivery
• Maintain up-to-date knowledge of plumbing products, systems, and industry best practices
• Follow up with customers to ensure satisfaction and build long‑term relationships
• Support sales goals by identifying upsell and cross‑sell opportunities for plumbing services and products
• Document customer interactions and service recommendations accurately in company systems

• Prior experience in plumbing, home services, or a related trade field strongly preferred
• Strong customer service and communication skills, both verbal and written
• Ability to explain technical plumbing concepts in a clear, approachable manner
• Sales‑oriented mindset with a track record of meeting or exceeding targets
• Proficiency with basic computer systems and CRM or scheduling software
• Valid driver's license and reliable transportation
• Self‑motivated, organized, and able to manage multiple customer interactions efficiently