Security Officer - Flex - Armed Retail Institution

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a  
** Security Officer**    **- Flex - Armed Retail Institution
** in  
** Temple, TX** , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  Join Allied Universal as an armed Patrol Officer at a busy retail location, where you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help reduce security-related incidents.

You will respond to concerns, document activity, and deliver outstanding customer service through clear communication. In an agile, reliable, and innovative team with a caring culture, you will collaborate with integrity to support a positive shopping experience.

** Position Type:
Flex*
* ** Pay Rate: $19.50 / Hour*
* *
* Job Schedule:

*
* ** Day*
* ** Time*
* Sat
07:00 AM - 07:00 PM

** Why Join Us:*
* +  
** Smart Tools:
** Access to our exclusive technology to view and claim additional shifts to earn more.

+  
** Career Growth:
** Get paid training and access to career growth opportunities.

+  
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* Financial Benefits:

** Participate in our retirement savings plan to invest in your future.

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** Exclusive Perks:
** Enjoy discounts on top brands and services through our Perks Program.

** What You'll Do:*
* + Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail store and parking area setting.

+ Perform armed post duties in accordance with Allied Universal policies, licensing requirements, and site instructions, including maintaining control of issued equipment and following use-of-force guidance.

+ Conduct regular and random patrols throughout the sales floor, entrances and exits, receiving areas, and exterior perimeter to help to deter theft, vandalism, and other unwanted activity.

+ Monitor customer and employee activity for unusual behavior, respond to potential issues, and use verbal de-escalation techniques to help resolve conflicts and/or disturbances.

+ Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with site management and contacting local law enforcement and/or emergency services as needed.

+ Observe and report suspected shoplifting, fraud, and policy violations; support loss prevention efforts by maintaining presence, communicating observations, and preserving scene conditions for follow-up.

+ Control access to restricted areas such as back-of-house spaces and receiving docks by checking credentials, verifying authorization, and directing deliveries and visitors per site procedures.

+ Complete detailed incident reports, shift logs, and patrol documentation in a timely manner, including descriptions of actions taken and individuals involved.

+ Provide assistance to customers and associates with directions, escort requests, and general questions while maintaining a professional presence.

+ Monitor security-related systems such as cameras, alarms, and radios when assigned, and communicate observations promptly to site leadership and Allied Universal supervision.

+ Participate in emergency response activities such as medical calls, fire alarms, and severe weather events by following site protocols, assisting with orderly movement, and supporting first responders.

+ Follow all site-specific policies related to prohibited items, trespass notices, and removal of disruptive individuals, using the minimum necessary intervention and requesting additional support when needed.

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* Minimum Requirements:

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* + Be at least 21 years of age.

+ Possess a Level III Armed Certification in Texas only.

+ Possess a Handcuffing Certification preferred.

+ Possess a Baton Certification preferred.

+ Possess an Armed Guard Card and/or License preferred.

+ Be at least 21 years of age for armed roles.

+ Possess a high school diploma or equivalent.

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Participate in industry-specific security training programs.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ A valid driver's license will be required for driving positions only.

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