Case Worker

Job Details

Job Location:

TX-Temple Corps - Temple, TX 76504

Education Level: Associate Degree

Job Category:
Case Management

Monday – Friday, 8 a.m. to 4:30 p.m., 40 hours

• Greets and interviews clients requesting assistance to determine client eligibility based on program guidelines and restrictions; records disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies documents.
• Prepares, completes and processes food, clothing and furniture vouchers for eligible clients; directs clients to Family Store or Food Pantry.
• Locates and arranges temporary housing for eligible clients; contacts local lodging, shelters, motels, churches, etc.
• Processes rent and utility financial assistance; contacts utility organizations and landlords.

• Conducts home visitations when appropriate; ensures living quarters are furnished and maintained; facilitates needed repairs; conducts inspections.
• Follows up with clients at scheduled intervals to determine housing and financial stability.
• Refers clients to appropriate Corps programs or other agencies based on needs and program plan.

• Prepares food bags/boxes according to family size; packs and marks boxes for distribution.
• Receives, inspects, and sorts donated food, prepares labels and packages.
• Keeps pantry organized and well-stocked; lifts and carries items for distribution.
• Coordinates retrieval, storage, and distribution of food and commodities; monitors expiration dates.
• Determines amount of food to order; maintains inventory; informs supervisor when supplies are low; prepares records and charts for distribution.
• Serves as primary point of contact for volunteers; trains and supports them.

• Acts as liaison to partner agencies to obtain/coordinate assistance; builds relationships.
• Manages office space for partners; schedules onsite partner activities; communicates weekly schedules.
• Coordinated with corporate partners for in‑kind donations; maintains list of needs.

• Inputs client information into database accurately and timely; prepares and files records; reviews and tracks records.
• Prepares and maintains statistical records; compiles monthly reports.
• Answers telephone courteously; provides accurate information about program operations.

• Performs related work for special and seasonal projects.
• Performs other duties as assigned.

• Personal Computer
• General Office Equipment

• Knowledge of effective methods for organizing and maintaining records.
• Knowledge of social service practices and principles.
• Skill in Microsoft Word and Excel; ability to create and maintain spreadsheets.
• Ability to interview and evaluate client needs.
• Ability to determine eligibility based on program guidelines.
• Ability to build and maintain relationships with public and community agencies.
• Ability to prepare accurate client records, reports and statistics.
• Ability to present a positive professional image.
• Ability to cultivate relationships with diverse groups and remain sensitive to concerns.

• Attend required schedule.
• Read, write, communicate in English effectively.
• Perform mathematical calculations.
• Type and keypunch information.
• Sort and file documents.
• Operate general office equipment.
• Seated duties with occasional standing/walking.
• Light lifting up to 25 lbs occasionally.

Performed in a normal office environment with minimal physical discomfort.

• Paid Time Off
• Affordable Health, Vision, and Dental Insurance Available
• Retirement Savings Plan with Employer Match
• Employer Paid Basic Term Life Insurance
• Employer Paid Short-Term Disability
• Employer Paid Parental Leave
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Supplemental Insurance Plans and more!

• Associate’s degree in Social Work, Behavioral Science, or related field;
  Bachelor’s preferred.
• Two years experience in social or public service with public assistance; or equivalent training/experience.

None.

Veterans | Disabled