Accounts Receivable Representative

GE Appliances is seeking a motivated Accounts Receivable Representative to join our dynamic Shared Services team. In this fast-paced role, you will be responsible for managing customer accounts to ensure timely payments and minimize past‑due receivables. You will collaborate with customers and internal teams to resolve issues preventing payment and research unapplied cash and credits. The role requires a deep understanding of customer billing requirements and a proactive approach to resolving payment challenges.

This is an excellent opportunity to grow within our Finance Organization.

Accounts Receivable Representative

USA, Louisville, KY

Key Responsibilities:

• Works with customers regarding timely payment to minimize past due receivables.
• Collaborates with customers and internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments.
• Determines next steps in the collection process when faced with a challenging situation, including but not limited to internal escalation.
• Develops and sustains cooperative relationships with internal and external customers and stakeholders through email and phone communication.
• Utilizes MS Excel for customer account research, statement creation, and account reconciliation.
• Researches unapplied cash and credits; reconciles with customer invoices or deductions.
• Understands customer billing requirements and follows process accordingly to ensure timely and accurate payments.
• Works with various departments to resolve customer disputes as well as underlying root cause issues.
• Reviews and releases orders adhering to established company policies and procedures. Engages Risk and Sales teams when orders exceed allowed limits.
• Utilizes customer or 3rd party web portals for research and resolution of past due invoices and deductions.

Required Qualifications:

• Proficiency in Microsoft Excel, including the ability to create and analyze financial reports.
• Prior experience working in Accounts Receivable, Billing, Collections, or a customer service role, with a strong understanding of financial processes and customer account management.
• Ability to work independently with strong organizational and problem‑solving skills.
• Exceptional attention to detail and time management abilities.
• Strong communication and interpersonal skills.
• High school diploma or equivalent.
• Typically requires a minimum of 3 years experience.

Preferred Qualifications:

Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.

Hourly wages starting at $19-22/hour depending on experience and education

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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