Center Receptionist

Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply. We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

We provide post‑acute care services at 61 skilled nursing and long‑term care centers in eight states. It is Diversicare’s mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five core values:
Integrity, Excellence, Compassion, Teamwork and Stewardship, and 12 service standards.

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition reimbursement
• Vacation, holiday and sick time
• Long and short term disability
• Employee assistance program
• Life insurance
• Referral bonuses
• Divers
  
  ICARE employee hardship fund
• Pay advancement program – OnShift Wallet

• Manage multiple phone lines and direct calls as required.
• Greet, announce and direct guests.
• Direct complaints to appropriate departments or individuals and maintain confidentiality.
• Maintain office supply inventory for the corporate office, logging invoices when received.
• Process incoming and outgoing mail.
• Maintain an accurate list of telephone numbers of emergency contacts and reference numbers for key personnel.
• Maintain supplies for postage meter, copy machine, fax machines, Fed Ex and UPS.
• Respond to facility requests for business cards, name badges, etc.
• Process and distribute company recognition cards for corporate and regional staff.
• Update and maintain corporate and facility directories.
• Monitor all deliveries and notify receiving departments as appropriate.
• Perform special projects as required.
• Assist with administrative positions as needed.

• Experience answering/directing multiple phone lines.
• Previous administrative experience in a corporate setting preferred.
• Must possess excellent customer service skills.
• Must possess excellent verbal and written communication skills.
• Must be detail oriented, organized and prioritize appropriately.
• Must be proficient in Word, Excel, PowerPoint and Publisher.
• Must maintain a professional appearance.
• High school diploma or equivalent required; college preferred.

(EOE)