Assistant Registrar

Location: McKenzie

The Assistant Registrar supports the mission of the University by assisting with the administration of student academic records and registrar operations. This position helps ensure the accuracy, integrity, confidentiality, and security of student records while providing excellent customer service to students, faculty, staff, alumni, and external agencies. The Assistant Registrar assists in maintaining compliance with institutional policies, accreditation standards, and applicable federal and state regulations, including FERPA.

responsible for 1 shift, 8 hours/day, 5 days/week. Incumbents are subject to callback as deemed necessary.

Principal Accountabilities/Responsibilities:

1. Assist with the maintenance and accuracy of student academic records, transcripts, enrollment, grades, degree audits, and graduation records.

2. Evaluate incoming transcripts for the College of Arts and Science (CAS) and College of Health Science (CHS)

3. Process transfer course approvals, statements of standing, transient forms, etc.

4. Process drop/add forms

5. Monitor, manage, and respond to communications received through the University Registrar email account in a timely, professional, and customer-focused manner.

6. Set up class offerings for each semester/term

7. Assign classrooms

8. Maintain and archival of documents

9. Maintain the integrity and confidentiality of student records in compliance with FERPA and university policies.

10. Assist with Commencement planning and exercises

11. Performs related accountabilities/responsibilities as required or directed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Minimum Qualifications

Knowledge/Education

Experience

Licensure, Registration, Certification

High school diploma or equivalent; associate or bachelor's degree preferred.

One to three years of office, customer service, or administrative experience, preferably in a higher education setting.

Proficiency with Microsoft Office (especially Excel and Word) and institutional email systems.

Strong written and verbal communication skills and a commitment to professional customer service.

Ability to manage multiple tasks, meet deadlines, and maintain a high level of accuracy and attention to detail.

Ability to maintain confidentiality and adhere to FERPA and institutional policies regarding student records.

Desired Qualifications

Knowledge/Education

Experience

Licensure, Registration, Certification

Bachelor's degree, ideally in a related field (e.g., business, higher education, or a similar discipline).

Experience working in a Registrar's Office or student records/registration environment.

Experience with a student information system and classroom/room scheduling tools.

Familiarity with academic policies, registration processes, transfer credit, and degree requirements.

Experience in process improvement, reporting, or data tracking using Excel or similar tools.

Experience collaborating with faculty and staff.

Physical Requirements:

Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.

Environmental Conditions:

Work is performed under basically normal working conditions as in a standard office environment.