Executive Aide

Location: Jonesborough

Job Summary The Department of Communication Studies & Storytelling in the College of Arts %& Sciences at East Tennessee State University invites applications for a full-time Executive Aide. The Executive Aide is the department’s only staff member. As such, they serve as the first point of contact for students, faculty, and visitors, providing exceptional service and administrative support to ensure the smooth operation of the office.

This individual will assume responsibility for front-desk communications, directing questions to relevant individuals in the department, purchasing, processing invoices, entering and editing department course offerings for academic terms, initiating employment contracts, keeping accurate databases and records, monitoring office and promotional supply stocks, supervising student workers, maintaining a tidy and professional office environment, assisting with event coordination and execution, and supporting the chair’s day-to-day tasks.

Knowledge, Skills, and Abilities Proficiency in computer software, including the Microsoft Office Suite (especially Word and Excel). Knowledge of standard office practices, procedures, and equipment. Strong interpersonal communication skills and the ability to work effectively with individuals from a variety of backgrounds. Excellent verbal and written communication skills, including professional use of business English. Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks.

Demonstrated administrative support abilities with attention to detail and accuracy. Clear and organized note-taking skills. Evidence of being self-driven and able to work independently without constant supervision. Ability to maintain effective working relationships with administrators, faculty, staff, students, and the general public. Ability to develop, maintain, and manage administrative, personnel, and financial records and documents. Ability to engage in short and long-term planning.

Capacity to organize work, set priorities, and handle complex or confidential assignments. Consistent professionalism in appearance, demeanor, and interactions.

Required Qualifications High school diploma or equivalent, three years secretarial or clerical experience. Compensation & Benefits Job Family – Administrative Associate 2 Salary Range: $32,575.00 -$35,425.31 (MR
3) For information on benefits please visit Application Instructions Non-exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants. ETSU is an equal opportunity employer. University Overview East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs.

Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The

Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.