Business Product Ana II

Position Overview

With oversight, provide support defining the vision, strategy, and roadmap for customer systems, account setup platforms, secure, and friendly experience that meet business and compliance requirements.

• Define and execute the product vision, strategy, and roadmap for systems, ensuring alignment with business, compliance, and operational objectives.
• Coordinate with other product managers and business architects to ensure the cohesiveness of the overall user experience.
• Build and leverage solid working relationships with business and product teams.
• Assist in the integration of programs across channels with internal partners and manage program effectiveness against target metrics.
• Manage requirements and prioritization within the product backlog through business value ROI, alignment with product strategy, and resource capacity.
• Communicate roadmap updates, modernization progress, and key trade-offs to business and stakeholders.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as assigned.

Disclaimer:
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

• Bachelor's degree in computer science, engineering, or information systems related field.
• Three (3) years of experience in an engineering environment or information technology.
• Strong written and verbal communication skills.
• Analytical skills to interpret engagement metrics.

• Experience in Product Management, including supporting product lifecycle activities, prioritizing features, and aligning solutions with business goals.
• Strong background in Customer Service, with the ability to incorporate user feedback into requirements and improve overall user experience.
• Hands‑on experience with Salesforce (e.g., Sales Cloud, Service Cloud), including requirements gathering, configuration understanding, or user support.
• Proven ability to write clear, concise user stories with well‑defined acceptance criteria to support development and testing efforts.
• Practical experience working within a Scrum/Agile environment, including active participation in sprint planning, backlog refinement, and daily stand‑ups.
• Ability to collaborate effectively with cross‑functional teams, including product owners, developers, QA, and stakeholders.
• Strong analytical and problem‑solving skills, with attention to detail in translating business needs into actionable requirements.
• Experience facilitating workshops, gathering stakeholder input, and documenting business and functional requirements.
• Familiarity with Agile tools such as Jira, Azure Dev Ops, or similar platforms for backlog and workflow management.
• Excellent communication skills, with the ability to bridge business and technical teams.

• Some travel required.

Fed Ex Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with Fed Ex Freight, please e-mail at A Fed Ex Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.