FitWell Desk Attendant

Primary Function

Work at the front desk to check‑in visitors. Perform daily cleaning tasks and other operational duties.

This position works with considerable independence and self‑direction. Only general direction and scope of the work to be accomplished are discussed with supervisor.

• Assist Fit Well members with check‑in, including: ensure members scan in and sign waivers, process electronic payments, and answer questions about the facility
• Monitor the facility for safety issues and report any safety concerns to the Director of Fit Well or the Manager of Fit Well Operations
• Report any concerns about equipment
• Ensure that equipment is routinely returned to its proper location
• Document and report any policy or procedure violations to the Fit Well Manager of Operations using the incident report protocols
• Follow assigned cleaning procedures – including wiping down of equipment, vacuuming, laundering towels, and other cleaning duties as assigned
• Stock necessary supplies and equipment – including filling spray bottles, wipes, etc.
• Provide information about gym classes, services, and special events offered by the Wellness Commons, including tours of the facility when requested by visitors
• Assist in coverage of opening shifts and weekend hours of operation
• Other tasks as assigned by the Manager of Fit Well Operations or the Director of Fit Well

Prescribed, established procedures are primarily used to perform the essential functions of this position.

None

Able to operate, evaluate, and perform basic troubleshooting of malfunctioning fitness equipment.

Student Contact:
Frequent – assisting visitors, answering questions

Internal (Operations Committee, Faculty, Administrative department heads):
Frequent – assisting visitors, answering questions

External (Regents & Trustees, government officials or agencies, visitors, parents, other institutions, colleges, companies, suppliers):
Frequent – assisting visitors, answering questions

High school diploma or equivalent.

1+ years of related experience.

• Strong communication and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Proficient in basic communication applications and platforms, including Fusion Innosoft and G Suite
• Knowledge of basic gym operations and fitness services is desirable

• Work is performed at the Fit Well Front Desk.
• Must be able to work flexible hours, including evenings and weekends.
• Assist in coverage of opening shifts and weekend hours of operation.
• 20 hours total a week are allotted for these two part‑time positions.
• Flexibility in scheduling to assist with accommodations for breaks and university holidays.

Shift 1

• Sunday: 12 pm‑6 pm (6 hours)
• Monday: 6 am‑8 am (2 hours)
• Tuesday: 6 am‑8 am (2 hours)

Shift 2

• Wednesday: 6 am‑8 am (2 hours)
• Thursday: 6 am‑8 am (2 hours)
• Friday: 6 am‑8 am (2 hours)
• Saturday: 10 am‑2 pm (4 hours)

• Must be able to stand for extended periods of time.
• Must be able to walk for extended periods of time.
• Must be able to climb (many stairs, ladders).
• Must be able to crawl and/or kneel.
• Must be able to push and/or pull objects.
• Must be able to lift between 21-50 pounds (medium work).
• Must be able to carry between 21-50 pounds (medium work).