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Customer Service Representative - Tennova North Multispecialty Clinic
Job in
Powell, Knox County, Tennessee, 37849, USA
Listed on 2026-02-26
Listing for:
Community Health Systems
Full Time
position Listed on 2026-02-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Community Health Systems - - - Responsibilities:
Responds to customer inquiries via phone, email, live chat, and written correspondence in a courteous and professional manner;
Handles inbound calls from internal and external customers, creating service cases and documenting interactions;
Researches and resolves customer complaints and billing issues following company policies;
Updates and maintains customer records and case notes with complete documentation;
Escalates complex issues and collaborates with internal departments to ensure a seamless customer experience
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