Guest Experience Associate – Front Desk
Job in
Gatlinburg, Sevier County, Tennessee, 37738, USA
Listed on 2026-03-01
Listing for:
Kana Hotel Group
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A hospitality company in Gatlinburg is seeking a dedicated team member to manage guest check-in and check-out processes while ensuring high levels of customer service. Responsibilities include handling cash and credit card transactions, addressing guest inquiries and complaints, and maintaining knowledge of hotel amenities. Ideal candidates should possess customer service skills, attention to detail, and at least one year of prior hospitality experience.
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Position Requirements
10+ Years
work experience
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