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Guest Experience & Reservations Specialist; On-site
Job in
Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listed on 2026-06-15
Listing for:
Herschend Family Entertainment Co.
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Manager / Planner
Job Description & How to Apply Below
Location: Pigeon Forge
Herschend Family Entertainment Co. is seeking a Customer Service Representative for Dollywood Parks & Resorts in Pigeon Forge, Tennessee. This full-time position, based on-site, focuses on greeting guests, answering queries, and managing reservations to uphold excellent customer service.
The ideal candidate will have a high school diploma and some experience in ticket sales or lodging reservations, showcasing strong communication and problem-solving skills while aligning with Dollywood's mission of creating memorable experiences.
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