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Zipline Guide

Job in Greystone Heights, Sevier County, Tennessee, USA
Listing for: Anakeesta
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Recreation & Leisure, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Greystone Heights

Soaring through the treetops is how you'll spend your day, making life-long memories along the way! Imagine a rewarding job, working with the nicest people, surrounded by the best views Gatlinburg has to offer! Our award-winning theme park creates unique outdoor experiences at the top of the Smoky Mountains and we want YOU to be a part of it!

Anakeesta is seeking Zipline Guides to lead and our guests and ensure they have an exciting and safe experience while visiting our Dueling Adventure Zipline. Teamwork is crucial in maintaining a motivating, enjoyable work environment and our Guides are responsible for thoroughly following safety procedures and should provide exceptional customer service. Our Zipline Guides get to experience all the beauty and splendor of the Smokies as they glide above the mountains – it's the perfect role for adrenaline enthusiasts!

Responsibilities Inspections of the zipline course and PPE; cables, platforms, harnesses, helmets, gear, etc. daily

Ensure that all areas of the ziplines are free from any obstruction, safe, clean and report any issues and findings immediately to the Adventure Manager Outfit guests in proper PPE according to Anakeesta safety guidelines

Give engaging and informative safety presentations to guests prior to each trip Safely and efficiently guide groups of guests (11+) through the ziplines

Manage tour timing to meet operational time requirements

Always adhere to company policies and procedures

Other duties as assigned

Qualifications

Never been on a zipline before? No prior experience needed! Anakeesta's training will teach you everything there is to know from safety, inspections, guest facilitation, and up to date safety standards.

This is a physically demanding job, and you must enjoy working outside in all weather conditions.

Should be able to project voice loudly to provide instructions to staff and guests

Available to work days, nights, weekends and holidays

Physical Requirements Able to lift 50 lbs.; can push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl and stand for long periods of time.

Must be able to pull another individual up to 300 feet on a zipline.

Must be able to work at heights up to 100 feet

Must weigh between 70-270 lbs for the zipline harness

Manual dexterity to secure harnesses

Must be able to stand and/or walk for long periods of time

Perks

Work with an enthusiastic team and create lasting memories

Free parking

Competitive payPaid time off Medical, dental, and vision Insurance Life insurance
401K Free admission for employees and their immediate family

Employee discounts on food and merchandise

Generous pass exchange program with area attractions
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