Veterinary Receptionist

Animal Care Center of Carters Creek is seeking an outgoing Client Service Representative to join our team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust within the veterinary team and ensuring a welcoming atmosphere.

In this role you will schedule and manage appointment flow, provide empathetic customer service while multitasking between a multi‑line phone system and in‑person clients, process financial transactions, answer inquiries, and provide essential information about the services we offer.

This flexible position is open to full‑time or part‑time, with availability needed Monday–Saturday.

• Compensation: $16–17 per hour, per hour worked
• Health package: medical, dental, and vision insurance
• Life insurance and disability coverage
• Employee Assistance Program
• 401(k) options
• Paid time off in accordance with site policy and applicable law
• Personal pet discounts

• 1+ year of experience in a customer service, reception, or client‑facing role
• Previous veterinary receptionist or healthcare‑related front‑desk experience preferred
• Proficiency in client service and communication
• Welcoming and discharging patients
• Collaboration with other team members
• Managing phone lines
• Booking appointments with attention to detail

Animal Care Center of Carters Creek proudly serves Columbia, Spring Hill, and surrounding areas with a 5‑doctor team of animal lovers who provide friendly and compassionate care. We offer a wide range of services and encourage lifelong learning and career development in a welcoming environment.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history and those with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act.

Please contact People Operations if you need assistance completing the application process.