Sales Representative; Hybrid

Job Summary

AMI Metals, Inc. () is globally recognized as the industry leader in supplying aircraft quality raw material products to the aerospace industry. We are a wholly owned subsidiary of Reliance, Inc. () who is the largest metals service center company in North America and recognized as a Fortune’s World’s Most Admired Companies!

• Medical (PPO High/Low or Health Savings Plan)
• Dental
• Vision
• Paid Time Off
• Life Insurance
• Short & Long-Term Disability
• Flexible Spending Accounts
• 9 Paid Company Holidays
• Employee Assistance & Wellness Programs
• Educational Assistance

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Stoop, kneel, crouch, or Crawl(Position self(to), Move), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express one's, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion

Sedentary Work
- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

• Develops, tracks and maintains customer base in assigned territory
  • Completes and maintains all customer profile forms
  • Cold calls new accounts
  • Reactivates stagnant accounts
  • Makes changes or updates to account information in Stel Plan
  • Executes monthly e‑territory reviews
• Provide best‑in‑class customer service in accordance with the policy and objectives of AMI Metals
  • Responsive to customer request for status of their orders
  • Provide prompt quote response to customers
  • Return phone calls / messages timely
  • Provide technical data to customers upon request
  • Responsiveness to request for missing paperwork, TR's/BOL/Invoices etc.
  • Responsive to any other general or miscellaneous requests from customer
• Interface with customer in assigned territories, including, but not limited to, generating sales and profits from assigned customer base
  • Maintain contact with all customers in territory via phone, fax, e‑mail or letter
  • Visit with customers in assigned territories via scheduled outside sales calls
  • Generate profitable revenue through order closing / order taking
  • Make best effort basis to resolve customer related problems, issues and challenges
• Process customer orders
  • Enter orders into Stel Plan system
  • Execute Buy Req, Process Req, or Transfer Req where appropriate
  • Process and acknowledge customer PO acknowledgement
  • Maintaining current customer PO Clause Flow-down database
  • Maintain files of all quotes, transactions, and all other correspondence relative to customer RFQ's / Orders and Quotations
• Provide feedback to management and administrative departments
  • Communicate, via e‑mail, information regarding competitor activity such as pricing, material availability and lead‑times
  • Communicates 'holes in inventory' to sales management and purchasing when required
  • Provides any pertinent feedback within monthly e‑reviews
  • Communicates relevant feedback from customer base and pertinent information from the customer's customer
  • Communicates fiscal‑health feedback from any customer, or about any customer, within your territory or otherwise
• Assist in maintaining A/R integrity with all customers in assigned territory
  • Execute credit and RA forms
  • Input narrative notes in Stel Plan based on information received
  • Resolve sales related credit issues with customer
  • Resolve account issues resulting in the account being on daily credit hold listing
  • Obtain financial information when requested
  • Review and be aware of account status, dates, and A/R balances
  • Maintain open communication with customer on A/R issues
• Execute management strategy for sales development
  • Solicit and respond to customer quotations for various new product initiatives
  • Prov…