Customer Service Representative

Position

Lend Nation is looking for an energetic, positive full‑time Customer Service Representative to join our team!

Store 4602, 1302 West Market St, Bolivar, TN 38008.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They also offer services to small businesses. Operating in the specialty finance industry, QCHI provides services through a network of roughly 230 branches in the United States and online under the brands Lend Nation and 310‑Loan in Canada.

QCHI delivers consumers easy and hassle‑free access to a variety of short‑term loans as well as additional services such as check cashing and bill pay. QCHI’s products and services are designed to provide the financial solutions customers need and appreciate. The company’s headquarters is based in Lenexa, Kansas, and it employs about 700 people across the United States. For more information, visit

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past‑due payments.
• Work rotating shifts, including some Saturdays;
  Sundays are off.

• Excellent customer service skills.
• Cash handling experience.
• Ability to operate computers and standard office equipment (preferred).
• Safe, secure, reliable transportation and a valid driver’s license with maintained auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance.
• Must be at least 18 years of age.
• Proof of eligibility to legally work in the United States.

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Benefits available to full‑time employees, varying with length of employment.

• Monthly bonus program.
• Steady hours, paid time off, and paid holidays.

Applicants must be at least 18 years of age and possess proof of eligibility to legally work in the United States.

QCHI/Lend Nation is an Equal Opportunity Employer.