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Onsite Case Specialist – Empathetic Customer Advocate

Job in Dover, Stewart County, Tennessee, 37058, USA
Listing for: Agero, Inc.
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18752 - 26708 USD Yearly USD 18752.00 26708.00 YEAR
Job Description & How to Apply Below
Position: Onsite Total Case Specialist – Empathetic Customer Advocate
Location: Dover

Agero, Inc. is hiring for an Onsite Total Case Specialist in our Clarksville, TN contact center. You will take inbound calls in the Consumer Affairs department for Kia Care, handling vehicle inquiries, providing technical support, and resolving complex customer issues with care.

You’ll work onsite at 2971 International Blvd, Clarksville, TN 37040, with a focus on empathy, accuracy, and timely resolution while collaborating across teams and dealerships.

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