South Fulton Personal Banker

Job Title

Greet all customers in a courteous and professional manner

Open all new accounts accurately and efficiently according to regulation and bank policy

Scan all new account documents in a timely manner

Maintain a balanced and neat cash drawer

Complete all deposits, withdrawals and payments accurately and efficiently while providing excellent customer service

Maintain working knowledge of CSI's online applications

Maintain working knowledge of proper compliance procedures in the deposit area

Work night deposits and ATM deposits under dual control

Direct and refer customers to appropriate bank department for service when necessary

Complete holds to necessary customer deposits

Log all individual cash transactions over $3,000 on CTR log

Complete Currency Transaction Reporting (CTR) as necessary

Keep all work areas neat and clean

Research and resolve customer issues

Assist in solving customer problems

Refer and cross-sell products

Accurate completion of required audit logs

Adhere to all bank policies

Ensure all necessary equipment is in working order including but not limited to drive-up equipment and ATM

Oversee balancing and maintenance of the ATM

Ensure all negotiables and confidential records in the teller/CSR area are properly secured each evening

Answer branch phone calls promptly and deal with those calls accurately and in a professional manner

Attend all necessary staff training

Attend all bank sponsored activities

Attend civic activities and events

Assist customers with all online and mobile banking issues and questions

Accept yearly Safe Deposit Box payments

Ensure all bank information and systems are protected

Assist branch management and branch administrator with any other duties as assigned

Requirements

Strong communication and interpersonal skills

Strong attention to detail

Self-motivator

Able to prioritize