Student Success Advisor

Student Success Advisor Volunteer State Community College

Title:

Student Success Advisor

Institution:
Volunteer State Community College

Campus

Location:

VSCC-Cookeville Center/VSCC-Livingston Center

Provide information concerning academic success and career guidanceas well as other retention-related topics in order to assist students with overall success. Information on academic success can include but not be limited to course selection, study skills, time management, tracking progression, and assisting with transfer toanother institution of higher education. Furthermore, the Student Success Advisor provides case management for at-risk students.

Career guidance can include but not be limited to resume preparation, career guidance and referral to career relatedresources.

Providing academic advising, career advising, and other collegesuccess resources for all students in individual and group settings. Assist students with college major selection through theuse of various assessments, tools and resources. Guide students through the process of transferring to another institution ofhigher education through course, program articulation andself-advocacy. Monitor the academic progress of assigned adviseesand provide regular outreach to assist the students with staying ontrack academically.

Provide general information about the various forms of financial aid and how the student remains in satisfactory academic progress based on federal and state aid regulations. Refer students to retention related resources which may include but notbe limited to counseling, tutoring, financial education and literacy support, career services, co-curricular programs, andother internal and external resources. Work with students who havebeen reported through the Early Alert system to assist them with securing the needed resources and/or following appropriate college policies or procedures.

Manage personalized student communication plans through the customer relationship management software. Reachout to students who have stopped out from previous terms to offerassistance with re-entering the college and to encouragereadmission. Assist non first-time applicants (new transfer andreadmit) and new first-time freshman students with collegeprocesses which lead to enrollment. Analyze data provided through the advising dashboard and other available data sources at the college to inform student success intervention strategies.

Provideregistration information through class presentations, group advising, automated communication plans, instructional videos, etc.

Other duties as assigned.

Bachelor's degree and one (1) year of related experience assisting students.

• Master's degree.
• Experience in college level academic advising or career advising,high school guidance counselor experience, or some other area ofdirect student services.
• Experience with Banner.

• Demonstrated ability to work collaboratively with students, staff,faculty, service area school systems, employers, and community partners.
• Must be a willing advocate of the mission of the college.
• Excellent communication, interpersonal, organizational skills, anddetail oriented.
• Demonstrated effective writing, speaking, and listening skills.
• Ability to work independently and manage multiple projects simultaneously.
• Ability to travel within the VSCC service area is required.
• Strong computer skills to include proficiency in Microsoft Office products and other related software.

$45,205 - $55,489 annual salary depending on experience

• Insurance:
  Health, Dental, Vision, Life, Disability (long andshort term), FSA/HSA
• Wellness Incentive Program (if enrolled in Health)
• Educational Assistance:
  Fee Waiver, Spouse/Dependent Discounts,Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options:
  State of TN Pension (TCRS), 401a, 401K withup to $50/month match, 403b, and 457
• 14 Paid Holidays/Year
• Annual Leave (if applicable)
• Sick Leave
• Sick Leave Bank
• State Employee Discount Program with over 900 merchants

Unofficial transcripts are acceptable for the application process.

Official transcripts will be required upon hire.

Applicants may be subject to a background check.

This position may work at the Cookeville or Livingston campusdepending on College needs, but the primary location will be the Cookeville campus.