Rentals Team Member - Dollywood Theme Park - Part Time Seasonal

Rentals Team Member
- Dollywood Theme Park
- Part Time Seasonal

Job Category
:
Merchandise

Requisition Number
: RENTA
010928

• Posted :
  September 17, 2026
• Part-Time
• On-site
• Rate : $14.45 USD per hour

Showing 1 location

The Rental Sales Team Memberis responsible forall aspects of rentals including strollers,ECV’s, wheelchairs, lockers, etc. This includes safety, friendliness,cleanliness and line speed within assigned areasto support the Merchandise division.

Summary of Essential Functions and Responsibilities

• Greet guests andinitiatefriendly interaction
• Provide Guest excellence which exceeds expectations, answer questions, and provide park information
• Effectively perform the duties of rental sales of ECVs, Wheelchairs, Strollers, Lockers to include all sales functions, rental agreements, refunds, and exchanges
• Retrieve daily online sales report and reserve rental equipment
• Verbally instruct Guests on ECV operational instructions
• Assistin the daily operation of morning set-up to include pulling the rental equipment for display, clipboards with rental agreements, and having on hand disability guides
• Effectively perform cash handling procedures for the daily locker rentals and key deposits
• Assistin the evening maintenance of the rental equipment to include cleaning and stacking strollers
• Maintain a sense of urgency towards the area of operation to reduce the guest wait time
• Maintain a dependable work attendance and flexibility with assigned work schedules
• Attend all required training and meetings
• Complete required paperwork in a timely manner
• Alwaysmaintainconfidentiality
• Follow all safety standards to include reporting any violation of standards

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 16 years of age
• Must know the safety critical standards
• Ability to use basic math skills to add, subtract, multiply, and divide
• Must be able tooperatea cash register, phone equipment, credit card machine, receipt printer, and calculator
• Must be able to pass a basic math test
• Excellent verbal communicator –accurate, consistent, and detailed
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work.
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments ona timely basis
• Mustmaintainstrict confidentiality and judgmentregardingprivileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Mustmaintaindependable work attendance and flexibility with assigned work schedules including any required overtime, evenings,weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able toutilizeeffective communication, problem solving, conflict management and interpersonal skills
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions andretaininformation
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to speak clearly tooperatea two-way radio
• Must be able to communicate effectively with Guests and Hosts using approved communication methods

Physical Requirements |Environmental…