PROGRAM; Community Manager

Program (COMMUNITY) Manager - Full-Time

Mountain Youth Academy (a UHS company) Community Manager is seeking evening/weekend shifts to join our growing team! Come make a difference in the life of a child and love what you do!

Salary will be determined based on experience and education. Shift differentials are also part of the compensation package.

*** This role requires a successful background check, fingerprinting and employment verification***

Mountain Youth Academy in Mountain City, Tennessee is centrally located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120‑bed residential treatment facility and assist in the evaluation, diagnosis and treatment of a wide range of behavioral health issues for our young adolescent patients.

Manages and is accountable for the overall milieu of patients on assigned community. The Community Manager is responsible for the management of the program schedule including creating, organizing, and implementing activities that support the therapeutic treatment goals meeting the standards defined in Program Fidelity and the overall Therapeutic Program. The Community Manager acts as a member of the interdisciplinary treatment team providing continuous patient care, observation, interaction, and role modeling to patients.

The Community Manager supervises and ensures that staff are following and implementing the program, unit schedules, and Mountain Youth Academy’s policies and procedures. The Community Manager must understand, practice, and support all Service Excellence Standards to foster a positive working environment.

• Develops and executes evidence‑based therapeutic/educational activities that are conducive to improving the functioning of patients. Participates in collaborative planning with the ADRS, DRS, DCS, DON, Providers, and Risk/PI departments to ensure unit activities support the approved Program Fidelity and overall therapeutic program. Completes accurate and timely documentation as required for group notes, activity logs, etc.
• Manages all aspects of and facilitates the unit activities and ensures staff always follow activity schedules and guidelines. Develops, plans, staffs, and executes program schedules, outings, and incentives. Provides guidance and supervision to the organization and cleanliness of their community.
• Provides appropriate crisis intervention as necessary by anticipating and responding quickly to escalating behaviors, utilizing de‑escalation techniques to diffuse the situation, correctly prioritizing safety concerns, following proper restraint technique guidelines, and displaying neutral emotions.
• Train, educate and develop milieu staff to equip them with the knowledge and skills to perform their job duties/responsibilities. Serves as a role model to staff and patients in dress and demeanor. Exhibits consistently strong professional boundaries in all interactions with patients and staff.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free Meals
• Attendance Incentives
• Shift Differential Pay
• Tuition Reimbursement

For a full preview of benefits, please visit UHS Benefits Service Center ().

Job Requirements /Special

Skills:

• High School Graduate/GED with one year of Health Care Experience required.
• Verbal De‑escalation skills to assist the resident to regain control of their behaviors.
• Working knowledge of CARF and HIPAA policies and procedures.
• Possess critical thinking and problem‑solving skills.
• The ability to instruct and coach others on effective verbal de‑escalation and crisis intervention techniques.
• Effectively read, write and document as required by standards.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.