Social Services and Admissions Liason

Overview

Smile, You’ve Found Us!

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 48 skilled nursing and long-term care centers in five states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values:
Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: “creating a warm, caring, safe and professional environment for our customers and each other.”

Our culture of impassioned service delivery is the Diversicare Difference.

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• Assists in pre-admission and admission process with customers; aids clients in adjusting to nursing home placement.

• Interviews residents and families to obtain relevant past and present adjustments, behavior and lifestyle.

• Documents progress and updates plan of care at the interdisciplinary care conference.

• Arranges transportation, makes appointments and acts as a liaison between all departments, residents’ families and outside agencies.

• Assists in handling and accepting placement through one-on-one counseling and group work.

• Ascertains potential and develops discharge plans when clients areadmitted.

• Arranges for post discharge services and follow-up care.

• Assesses emotional, financial, spiritual, educational and social needs of residents; ensures those needs are Manager, Education & Training by the facility or through the use of outside agencies.

• Acts as resident/family advocate and ensure the resident is knowledgeablein and exercises his/her rights.

• Responsible for organizing and conduction of Family Counsel Meetings and maintaining minutes of the meeting.

• Develop and manage Account assignments in key market segments as determined with Administrator(and with sales manager as appropriate)
• Develop and maintain positive, strong presence in the market and community
• Collaborate with referral sources and team members to facilitate open communication
• Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate
• Collaborate with referral sources to uncover needs and match appropriate Diversicare solutions
• Identify opportunities for developing new business
• Meet or exceed goals determined with Administrator

• Bachelor’s or Master’s Degree in Social Work

• License with State preferred

• One year of admissions and supervised social work experience in a health care setting, working directly with patients and families.

• Experience in working in healthcare setting – preference in nursing home, hospice, home health, hospital.

• Ability to work with a variety of people in situations varying from community and nursing home planning.

• Able to make decisions concerning procedures based on evaluations and interpretations of case histories.