Clinical Data & Transitions Specialist

At Tele Mate Health, we are dedicated to transforming healthcare delivery through innovative solutions. Our mission is to bridge gaps in healthcare by providing a unique level of remote monitoring and clinical intervention. Through individualized, holistic patient care, we strive to connect with patients in meaningful ways and ensure they have the support and resources they need to thrive.

We are seeking a detail-oriented, compassionate, and driven Clinical Data & Transitions Specialist to join our growing team. This hybrid role combines clinical data management and administrative responsibilities with patient outreach and care coordination. The ideal candidate has a strong foundation in healthcare, enjoys working with detailed patient information, and is equally comfortable navigating clinical systems and building relationships with patients.

This is an opportunity for someone who is eager to learn, contribute across teams, and grow alongside a company committed to making a meaningful difference in patients’ lives.

The Clinical Data & Transitions Specialist plays an important role in supporting patient enrollment, clinical data accuracy, and seamless transitions into Tele Mate Health’s remote patient monitoring (RPM) services.

This position requires a balance of administrative precision, clinical understanding, and compassionate patient communication. Responsibilities include reviewing patient records, entering and verifying clinical and demographic information, identifying relevant diagnoses, confirming insurance information, and conducting outbound calls to educate patients and facilitate enrollment.

The successful candidate is organized, diligent, and self-motivated, with the ability to work independently in a remote environment while communicating effectively and collaborating with multiple teams. Flexibility is essential, as responsibilities may shift based on operational needs.

• Accurately enter, review, and maintain patient demographic, clinical, and administrative information across multiple electronic medical record (EMR) systems and platforms.
• Navigate patient charts, medical histories, and clinical documentation to locate relevant information and support patient eligibility review.
• Review documented diagnoses and ICD-10 codes to identify potential qualifying conditions for remote patient monitoring services.
• Identify missing information, discrepancies, or inconsistencies across patient records and follow established procedures to resolve or elevate them.
• Maintain accurate, organized, and timely documentation while meeting established productivity and quality expectations.
• Assist with patient intake processes, ensuring required information and documentation are complete.
• Verify patient insurance eligibility and relevant coverage information, following established workflows.
• Communicate with internal teams to clarify documentation, resolve data discrepancies, and support accurate patient records.
• Maintain patient confidentiality and comply with applicable privacy requirements and company policies.

• Make outbound calls to new and eligible patients to introduce Tele Mate Health’s services and facilitate enrollment.
• Clearly explain the purpose, benefits, expectations, and functionality of remote patient monitoring services and equipment.
• Guide patients through the intake and enrollment process, obtaining and confirming necessary information.
• Help patients understand how and when to use their monitoring equipment and what to expect from the service.
• Build rapport with…