Laundry Attendant - Dollywood's DreamMore Resort & Spa - Seasonal

Description

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our overall company resort portfolio.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our overall company resort portfolio.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Laundry Attendant who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand and our region.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique culinary offerings. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to their life and work.

We are seeking an individual who has the ability to bring the vision of the Dollywood Resorts to life. The recipe for the right Laundry Attendant will be equal parts curious learner, innovator, administrator, mentor and motivator.

The Laundry Attendant is responsible for the cleaning process of hotel linens to ensure guests and hosts experience a clean hotel. This is to be done all in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

• Safely operates commercial washers, dryers and folding machines. This includes loading and unloading of all machines
• Measures and administers cleaning agents to laundry according to product specifications
• Monitors feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Sets the proper drying and cooling times for different types of linen
• Operates the folders and other laundry equipment in accordance with the product specifications
• Cleans up machines and surrounding areas as necessary per shift
• Complies with attendance rules and be available to work on a regular basis
• Operates laundering equipment to safely and thoroughly clean and press linen, keeping work area clean and safe
• Helps ensure laundry operations run smoothly by alerting the supervisor when equipment stops working properly
• Understands how to program and operate the ironer
• Ability to program dryers and washers according to the product load in cycle
• Sorts out all linen that needs to be done
• Completes other duties as assigned
• Cleans all lint traps in dryers at least 2 times per shift
• Pushes and pulls linen carts that are full of linen
• Participates in monthly linen inventory
• Counts and stocks linen shelves
• Must be able to function in a team atmosphere

Management reserves the right to change and/or add to these duties at any time.

• High school diploma or equivalent
• Six to 12 months previous commercial laundry experience preferred
• Must be able to successfully pass a background check and drug screen

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when…