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Guest Experience Specialist; Front Desk

Job in Gatlinburg, Sevier County, Tennessee, 37738, USA
Listing for: Hotel-Indigo
Full Time position
Listed on 2026-06-15
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Specialist (Front Desk)
Location: Gatlinburg

Hotel-Indigo in Gatlinburg, Tennessee, is seeking a dedicated hospitality team member to manage guest check-in and check-out procedures, ensuring a high level of customer satisfaction. Candidates should have at least one year of hospitality experience and demonstrate strong customer service skills.

The ideal candidate will need to be knowledgeable about the hotel’s amenities and the local area, as well as possess a high school diploma or GED. This role requires the ability to work flexible shifts, including weekends.

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