Attractions Operations Intern

Responsibilities

• Assist in overseeing the daily operations of the Rides, Ropes and Ticket Departments.
• Assist in ensuring proper staffing levels are maintained at all times during the day.
• Work as a ticket seller, ride attendant and/or ropes course attendant as needed.
• Greet tour buses and provide way finding information.
• Coordinate and execute special events like proposals, gender reveals, weddings, performance groups, and property wide events as assigned.
• Represent The Island in Pigeon Forge at off-site networking meetings, conferences, and youth sporting events.
• Attend staff meetings as needed.
• Maintain operational, safety, cleanliness and guest service standards at all times.
• Ensure all handbook policies and procedures are followed by all staff.
• Interact with guests to ensure the departments are operating at the highest of standards.
• Assist in resolving guest complaints.
• Assist the Operations Manager in case of emergency management responses to incidents such as power outages, inclement weather and ride incidents.