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Hospitality Operations & Guest Experience Manager

Job in Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listing for: Kana Hotel Group
Full Time position
Listed on 2026-07-31
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Location: Pigeon Forge

Kana Hotel Group in Pigeon Forge, TN is seeking a Front Office Supervisor to lead the guest services team and ensure consistent brand standards across shifts. You will oversee scheduling, training, and performance, while driving guest satisfaction and operational excellence.

The role requires 1–2 years in hospitality, supervisory experience, and a commitment to exceptional service. Availability for all shifts, weekends, and holidays is essential in a busy resort environment.

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