Laundry Attendant Lead - Dollywood's DreamMore Resort & Spa - Full Time Year Round

Laundry Attendant Lead
- Dollywood's Dream More Resort & Spa
- Full Time Year Round

Job Category: Resorts

Requisition Number: LAUND
010359

• Posted :
  July 13, 2026
• Full-Time
• Rate : $18 USD per hour

Showing 1 location

Dream More Resort
2525 Dream More Way
Pigeon Forge, TN 37863, USA

Dream More Resort
2525 Dream More Way
Pigeon Forge, TN 37863, USA

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Laundry Attendant Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Laundry Attendant Lead will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The purpose of the Laundry Attendant Lead is to be responsible for assisting the Laundry Manager in leading and coordinating the cleaning and delivery/pickup process of hotel linens to ensure guests and hosts experience a clean hotel. This is to be done all in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions & Responsibilities

• Keeps Laundry Attendants and Drivers focused on work at hand and maintain productivity in the absence of the Laundry Manager
• Performs opening and or closing procedures, arm/disarm alarm system lock/unlock doors
• Safely operates commercial washers, dryers and folding machines
• Loads and unloads washing machines and dryers
• Operates the folders and other laundry equipment in accordance with the product specifications
• Cleans up machines and surrounding areas as necessary per shift
• Complies with attendance rules and be available to work on a regular basis
• Operates laundering equipment to ensure safe and thorough cleaning and pressing, keeping work area clean and safe
• Helps ensure laundry operations run smoothly by alerting the manager when equipment stops working properly
• Sorts out all linen that needs to be done
• Pushes and pulls linen carts that are full of linen
• Participates in monthly linen inventory
• Must be able to function in a team atmosphere
• Completes other duties as assigned

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• High school diploma or equivalent
• Six to 12 months previous commercial laundry experience preferred
• Must be able to successfully pass a background check and drug screen
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Knowledge, Skills, and Abilities

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must be able to be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to…