Houseperson | Historic Rocky Waters Inn | Gatlinburg

• Location Rocky Water Motor Inn,333 Parkway,Gatlinburg, TN, 37738,United States
• Base Pay $15.00 - $16.00 / Hour
• Employee Type Full Time Non Exempt
• Required Degree High school
• Manage Others No

• Phone

Rocky Waters Motor Inn is a one-of-a-kind property where genuine, personal hospitality sets us apart. As a Houseperson, you are an essential part of the team that keeps our property looking and functioning at its best — maintaining the cleanliness and upkeep of guest rooms, supporting the Innkeeper team, caring for our grounds and public spaces, and responding to basic maintenance needs as they arise.

This is a hands-on role for someone who takes real pride in a job well done and understands that a clean, well-maintained property is the foundation of a great guest experience.

• Maintain the cleanliness and upkeep of guest rooms, including replacing bed linens and restocking room supplies to AATMOS standards
• Maintain property grounds and public spaces in excellent condition at all times
• Assist in laundry operations including sorting, pre-treatment, washing, drying, and folding of hotel linens
• Stock, maintain, and organize storage closets and facilities with proper inventory levels
• Follow all AATMOS safety, sanitation, and standard operating procedures throughout each shift

• Respond to basic maintenance issues in a timely manner and in accordance with company policy
• Report damaged property and any safety or security concerns to the appropriate team members promptly
• Maintain the safety of guests and the security of all guest units at all times
• Apply working knowledge of basic hand and power tools to address general repair needs as assigned

• Stay accessible and responsive to the front desk, Innkeeper team, and Operations Manager throughout each shift
• Record and respond to guest service requests accurately and in a timely manner
• Support fellow team members across the Innkeeper team and property operations as needed

• High school diploma or equivalent preferred
• 1 year of hotel or property maintenance experience preferred but not required

• Working knowledge of basic hand and power tools, general cleaning principles, cleaning products and equipment, and grounds maintenance equipment
• Reliable, detail-oriented, and able to work independently with minimal supervision

• Flexible availability including evenings, weekends, and holidays
• Ability to stand, walk, bend, and lift up to 50 lbs consistently throughout each shift

• Medical insurance
• Discounted vision and dental insurance
• Employee hotel travel program with discounted rooms across the AATMOS portfolio
• Paid time off, vacation pay, and sick pay
• Zay Zoon daily pay — access your earned wages when you need them
• Opportunities for career growth within a growing hospitality group

At AATMOS, we're committed to a positive, inclusive workplace where passionate hospitality professionals can thrive and grow.
AATMOS Hospitality is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

This job description is a general overview of the position and is not exhaustive. AATMOS Hospitality reserves the right to modify this description as needed.