Activities Entertainment Host

Location: Smoky Mountain Resorts – 2772 Florence Drive, Pigeon Forge, TN

Job :3955

# of Openings:2

Activities Entertainment Host

Pay: starting at $18.00 per hour

Schedule 1:
Sat.

- Mon. 1:30 PM- 10 PM, Tues. & Wed. Off, Thurs. & Fri. 8:15 AM- 4:45 PM

Schedule 2:
Wed.

-Sat 8:45 AM - 7:15 PM, Sun.

-Tues. Off

Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us! As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR’s ‘Spirit of Hospitality’ and our Smoky Mountain community.

The Activities Host will strive to stage entertaining, engaging activities that will appeal to the age and physical or emotional condition of our guests. Activities Host needs to be observant, driven, creative, and caring.

The Activities Host will work 8 hours per shift, 5 or 6+ days each week, based on occupancy and staffing demand. Holidays and weekends are affected by peak demand which means all team members must work together during those days to keep our operations running efficiently.

• Planning and facilitating daily, weekly, and monthly events to encourage socialization, relaxation, and recreation.
• Handling logistics to make the event possible, such as making phone calls managing inventory.
• Assessing the needs and interests of individuals while planning activities accordingly.
• Organizing, leading, and promoting interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
• Planning, organizing, developing, maintaining, promoting, operating, and managing a recreational activity area or an assigned facility If full time, assume responsibilities of other resort roles during non-peak seasons as assigned by Supervisors/General Manager.
• Complete TOSHA certification to handle biohazards in compliance with proper training.
• Collaborate with fellow team members to bring energy and fun to the newly created and themed activities space.
• Host a safe and interactive environment that all kids and families can enjoy.
• Maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
• Work with local health department, fire inspector, and other state or local agencies when instructed to maintain compliance at the property.
• Interact with team members and guests in a positive and friendly manner during all shifts, in all situations.
• Knowledge and ability to comply with all company operating policies and procedures.
• Perform other incidental and related duties as required and/or assigned.

Management reserves the right to change, remove or add to these duties as necessary.

• Align with SMR’s promise for guest satisfaction and future hotel stays through leading by example and teaching excellent guest service.
• Actively participate in empowering and encouraging team members to have exceptional guest interactions.
• Personally, demonstrate a commitment to SMR standards by responding to management and team members promptly.

• High standard of accuracy in all aspects of the job and other project assignments.
• Maintain strict confidentiality and excellent judgment regarding privileged information.
• Ensure my work areas are safe, organized and maintained.

• As a professional leader is honest, acts with integrity, follows through on commitments, accepts responsibility for my actions, approaches others in a tactful manner, and reacts well under pressure. Clearly distinguishes between right and wrong.
• Highly motivated, energetic, flexible, cooperative, patient, good listener, friendly, caring, and compassionate.
• Enjoy working with people, training others, and providing excellent guest service.
• Willingness to learn best practices and adapt to procedural changes.
• Contributes to building a positive team spirit, shares expertise and recognizes the accomplishments of others.
• Recognized as a positive influence on others.
• Ability and commitment to work well with…